Our Team
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A Pledge To Excellent Customer Service By El Cid Vacations Club Staff
The staff at the El Cid Resorts – restaurants, operations, housekeeping, activities, and vacation club sales staff believe in the vision of putting the guest first with the philosophy of exemplary customer service – everyday is treated like your first. El Cid is committed to creating a lifelong bond with our members, employees, and guests by creating a wonderful atmosphere, treating people like family.
Doing The Right Thing, For Every Guest, Every Time !
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Carlos Berdegue
President & Owner.
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Curtis Knipe
Sales & Marketing Director
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Oliver Citherlet
Assistant Sales & Marketing Director. Been with El Cid Vacations Club for 18 years.
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Pedro De La Cruz
Customer Service Manager
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Claudia Juárez
El Cid Shares Manager. Been with El Cid Vacations Club for 17 years.
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jefferson pate
Trial Program Manager
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cecilia lopez
Comptroller. Been with El Cid Vacations Club for 15 years.
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bruno ayala
Telemarketing Manager
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Deanalyn Landreth
Sales Manager Cozumel
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cecil latta
Regional Sales Manager Caribbean
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jorge henderson
Sales Manager Marina Mazatlan. Been with El Cid Vacations Club for 15 years.
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karl eisenman
Sales Manager Moro Mazatlan. Been with El Cid Vacations Club for 8 years.
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francisco sandolval
Corporate Finance Manager
In 2008 my husband and I became members of El Cid in Mazatlán but came here to Puerto Morelos this year 2010. Having arrived on January 2nd, we are now in our fifth week enjoying the friendliness of all the staff-dining room, water sports, Dinning Room Captains and the VIP platinum staff. They have All treated us well. We celebrated our 35th wedding anniversary there, champagne all the fixings we were treated like gold. Yesterday My Father turned the big 80. Once again a great experience by the staff here in Puerto Morelos. Thank you El Cid.
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Edna Penner
Member since
2008
Lethbridge, Alberta
